Frequently Asked Questions

The 48 contiguous US states.

Nothing! We offer FREE Shipping on all rugs with no minimum purchase required (excluding AK, HI, Puerto Rico & US Virgin Islands)

Yes. To place an order with a delayed shipping date its best that you contact us and our customer representative will better assist you with all available shipping dates.

30 Day Hassle FREE returns ( excluding Final Sale items and shipments to AK, HI, Puerto Rico & US Virgin Islands); If for any reason you are not 100% satisfied with your purchase you may return it for a full refund. We offer hassle free returns, simply contact us to obtain an RMA # (return merchandise authorization) for your return.

We offer FREE returns on all purchases (excluding AK, HI, Puerto Rico & US Virgin Islands), which we'll email you a return label.

We do not charge a restocking fee if rugs are returned within 30 days of receiving. Returns received after 30 days will incur a restocking fee.

Refunds are processed within 10 business days after the package is delivered at our facility, back to your form of payment.